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PRIVACY POLICY
The Privacy Policy forms part of the General Conditions governing this website.
Who is responsible for the processing of your data?
WIND AND WINGS SUN TRIP, S.L.
Address: CARRETERA GC-500 KM 7,7 S/N,
C.P. 35107
San Bartolomé de Tirajana.
VAT NO: B01797828
Tel: 928 157 000
Mail: dataprotection@iJump.es
You can contact us in any way you wish.
We reserve the right to modify or adapt this Privacy Policy at any time. We encourage you to review it, and if you have registered and are logged into your account or profile, you will be informed of any changes.
If you are one of the following groups, please see the information below:
+ CONTACTS FROM THE WEB OR EMAIL
What data do we collect through the website?
We may process your IP, the operating system or browser you use, and even the duration of your visit, anonymously.
If you provide us with data in the contact form, you will identify yourself in order for us to contact you, if necessary.
What are the purposes of processing your personal data?
- Answering your queries, requests or petitions.
- Managing the requested service, respond to your request, or processing your petition.
- Providing information by electronic means regarding your request.
- Providing commercial or event information by electronic means, subject to express authorisation.
- To carry out analysis and improvements on the Web, on our products and services. Improving our commercial strategy.
What is the legitimacy for the processing of your data?
The acceptance and consent of the interested party, granted through voluntary action, such as in cases where completing a form and clicking the “send” button is necessary to make a request. By doing so, you will have been informed and expressly consented to the content of the clause attached to said form or acceptance of the privacy policy.
All our forms have an asterisk (*) on the mandatory fields. If you do not provide those fields or do not check the privacy policy acceptance checkbox, the information cannot be submitted.
How long will we keep personal data?
Until revocation of the granted consent.
+ NEWSLETTER CONTACTS
What data do we collect through the newsletter?
On the website, you can subscribe to the newsletter by providing an email address to which it will be sent.
We will only store your email address in our database and periodically send you emails until you request to unsubscribe or we stop sending emails.
You will always have the option to unsubscribe in any communication.
What are the purposes of processing your personal data?
• Managing the requested service.
• Providing information by electronic means regarding your request.
• Providing commercial or event information by electronic means, with express authorization.
• Conducting analysis and improvements in mailing to enhance our commercial strategy.
What is the legitimacy for the processing of your data?
The acceptance and consent of the interested party. In those cases where you subscribe, it will be necessary to accept a checkbox and click on the send button. This will necessarily imply that you have been informed and have expressly given your consent to receive the newsletter.
How long will we keep personal data?
Until revocation of the granted consent.
+CUSTOMERS
What are the purposes of processing your personal data?
- Preparing and monitoring the budget through communications between both parties.
- Providing information by electronic means regarding your request.
- Commercial or event information by electronic means, subject to express authorisation.
- Manage the administrative, communications and logistical services provided by the Head.
- Invoicing and declaration of the appropriate taxes…
- Carry out the relevant transactions.
- Control and recovery management.
What is the legitimacy for the processing of your data?
The existence of a contractual relationship between the parties. The processing is necessary for the performance of a contract to which the data subject is a party or for the application, at the data subject’s request, of pre-contractual measures.
How long will we keep personal data?
During the validity of the relationship between the parties and for the prescription periods derived from them.
+QUALITY SURVEYS
What are the purposes to process your personal data?
- Evaluate the level of quality in the provided service.
- Improving the services offered, in accordance with ISO compliance.
What is the legal basis for the processing of your data?
The legal basis is the express consent of the survey respondent.
How long will we keep personal data?
Until revocation of the granted consent.
+PROVIDERS
What are the purposes to process your personal data?
- Provide information electronically regarding your request.
- Provide commercial information or information about events electronically, with your explicit authorization.
- Manage administrative, communication, and logistics services performed by the Data Controller.
- Invoicing.
- Carry out the corresponding transactions.
- Invoicing and declaration of relevant taxes.
- Control and recovery management.
What is the legal basis for the processing of your data?
The legal basis is the acceptance of a contractual relationship, or alternatively, your consent when contacting us or offering your products through any means.
How long will we keep personal data?
For the duration of the relations between the parties and for the prescription periods derived from them.
+CONTACTS SOCIAL NETWORKS
What are the purposes to process your personal data?
- Respond to your queries, requests or petitions.
- Manage the requested service, answer your request, or process your request.
- Engage with you and create a community of followers.
What is the legal basis for the processing of your data?
The bases that legitimise the processing is the voluntary consent of the interested party to contact and, where appropriate, the acceptance of a contractual relationship in the corresponding social network environment. The processing of data within the Social Network will be carried out in accordance with its privacy policies.
How long will we keep personal data?
We can only consult or unsubscribe your data in a restricted way when you have a specific profile. We will treat them for as long as you let us by following us, being a friend or by “liking”, “following” or similar buttons.
Any rectification of your data or restriction of information or publications must be made through the configuration of your profile or user in the social network itself.
+JOBSEEKERS
What are the purposes to process your personal data?
- Organise selection processes for employee hiring..
- Call you for job interviews and evaluate your application.
- If you have given us your consent, we may pass it on to collaborating or related companies for the sole purpose of helping you find employment.
- If you tick the checkbox to accept the privacy policy, you give us your consent to transfer your job application to the entities that make up the group of companies in order to include you in their recruitment processes.
We also inform you that one year after receipt of your curriculum vitae, we will proceed to its secure destruction.
What is the legitimacy for the processing of your data?
The legal basis is your explicit consent by sending us your CV.
How long will we keep personal data?
For a minimum period of 1 year or until revocation of the granted consent.
Do we include personal data of third parties?
No, as a general rule we only process the data provided to us by the owners. If you provide us with data of third parties, you must inform and request their consent beforehand, otherwise we will be exempt from any liability for failure to comply with this requirement.
What about data on minors?
We do not process data of children under 14 years of age. Therefore, please refrain from providing them if you are not of that age or, where appropriate, from providing data of third parties who are not of the aforementioned age. WIND AND WINGS SUN TRIP, S.L. disclaims any liability for failure to comply with this provision.
Will we communicate electronically?
- Electronic communications will only be made to manage your request if it is one of the contact methods you have provided.
- If we send commercial communications, they will have been previously and expressly authorized by you.
What security measures do we apply?
You can rest assured that we have implemented an optimal level of protection for the Personal Data we handle. We have put in place all technical means and measures at our disposal, according to the state of technology, to prevent the loss, misuse, alteration, unauthorised access, and theft of Personal Data.
Who will we communicate your data to?
Your data will not be transferred to third parties, except for legal obligations. Specifically, they will be communicated to the State Tax Administration Agency and banks and financial institutions for the collection of the provided service or purchased product, as well as to the data processors necessary for the execution of the agreement.
In case of purchase or payment, if you choose any application, website, platform, bank card, or any other online service, your data will be transferred to that platform or processed in its environment, always with maximum security.
When ordered by us, the web development and maintenance, web hosting/hosting company will have access to our website. They will have signed a service contract that obliges them to maintain the same level of privacy as we do.
What are your rights?
- To know whether we are processing your data or not.
- To access your personal data.
- To request the rectification of your data if it is inaccurate.
- To request the deletion of your data if they are no longer necessary for the purposes for which they were collected or if you withdraw your consent.
- To request the restriction of the processing of your data in certain cases, in which case we will only keep them in accordance with current regulations.
- To submit your data, which will be provided to you in a structured, commonly used or machine-readable format. If you prefer, we can send them to the new person in charge that you designate. This is only valid in certain cases.
- To file a complaint with the Spanish Data Protection Agency or competent supervisory authority if you believe that we have not dealt with you correctly.
- To withdraw consent to any processing for which you have consented, at any time.
If you change any data, please let us know so that we can keep them up to date.
Do you want a form for exercising your rights?
- We have forms for the exercise of your rights, ask us for them by email or if you prefer, you can use the forms prepared by the Spanish Data Protection Agency or third parties.
- These forms must be electronically signed or be accompanied by a photocopy of the ID card.
- If someone is representing you, you must attach a copy of their ID card, or have them sign it with their electronic signature.
- Forms can be submitted in person, by letter or by mail to the address of the Responsible at the beginning of this text.
How long does it take to get back to you on the Exercise of Rights?
It depends on the law, but at the most within one month from your request, and two months if the issue is very complex and we notify you that we need more time.
Do we process cookies?
If we use other types of cookies that are not necessary, you can consult the cookie policy in the corresponding link at the top of our website.
How long will we keep your personal data?
- Personal data will be kept for as long as you remain connected with us.
- Once you unsubscribe, the personal data processed for each purpose will be kept for the legally stipulated periods, including the period in which a judge or court may require them in accordance with the statute of limitations for legal actions.
- The data processed will be kept until the expiry of the aforementioned legal periods, if there is a legal obligation to keep them, or, if there is no such legal period, until the data subject requests their deletion or revokes the consent granted.
- We will retain all information and communications relating to your purchase or the provision of our service, for the duration of product or service warranties, to address potential claims.